As the business services industry becomes more volatile and complex, business leaders must adapt their business models and aggressively manage talent development. Achieving these objectives will benefit the organization in several ways, including cost savings, faster service delivery, increased organizational flexibility, and customer satisfaction. Here are five important tips to help you create a culture of agility within your company.
A business service is anything that an organization pays for that is not a physical product. These services range from human labor to the use of special equipment. A software service, for example, upgrades security and features of technological devices. Another example is the development of an employee self-service portal. These services are essential for every company.
Businesses can save money by integrating services from different departments into a single organization. Using the GBS model, companies can centralize several functions and measure the results in cost savings. GBS teams should also treat their customers as end users and strategic partners. Ultimately, the head of GBS should view GBS as a source of value creation.
Business services must be added to the OMW project and JDeveloper workspace. A business service’s project name must match the name of the business service in OMW. Typically, a business service will have multiple projects, each with its own workspace. To create a business service, use the JDeveloper tool and select the desired workspace for the new business service.