Business services are the activities that assist a company but do not produce a tangible commodity. Examples of these business services include information technology, logistics and shipping.
Companies use service providers to perform a variety of tasks that can be tedious and time-consuming, including warehousing and shipping. Businesses also use service providers to help them reach new markets and customers.
Many businesses need to hire maintenance professionals to fix appliances and other equipment. They also need tech support professionals to answer questions and resolve technical problems.
Other types of business services include delivery, real estate and utility. These businesses help companies find office and retail space, arrange rental agreements, and provide utilities like water, gas and electricity.
Using a dedicated service delivery group, organizations can centralize their business services and improve efficiency by cutting costs through economies of scale. They can even outsource some business tasks, such as marketing and accounting, to an external provider.
A good example of a business service is IT, which supports other business services by aligning technology assets with a company’s employees and customers.
Management consultancy is a type of business service that focuses on training and coaching managers. It can help a company train its staff in new management techniques and improve their overall performance.
The industry is growing rapidly in emerging markets, especially India and China, as companies are increasingly looking for specialized business services. These services are often a necessity for small and large businesses alike, especially in tough economic times.